Privacy Policy
Last updated: April 2026
Overview
TownSignal ("we", "our", or "us") is operated by Zobel Solutions LLC. This Privacy Policy describes how we collect, use, and protect information when you use the TownSignal platform, including our mobile applications and web services.
Information We Collect
We collect information necessary to provide civic communication services to municipalities and their residents. This includes device registration information for push notifications, issue reports submitted by residents (including photos and location data when provided), and usage analytics to improve the platform.
How We Use Information
Information is used solely to deliver municipal communications, process issue reports, and improve our services. We do not sell personal information to third parties. Data is scoped to each municipality and is not shared across towns.
Data Security
We employ enterprise-grade security measures including encrypted data transmission, HttpOnly authentication cookies, CSRF protection, role-based access control, and comprehensive audit logging. All data is stored in secure, managed database infrastructure.
Push Notifications
The TownSignal mobile app uses push notifications to deliver time-sensitive municipal communications. You can manage your notification preferences in the app settings or through your device's system settings at any time.
Contact
For questions about this Privacy Policy or your data, contact us at info@townsignal.io.
This privacy policy is a placeholder and will be updated with comprehensive legal language prior to public launch. For questions, contact info@townsignal.io.